Jan Potts - Testimonials

Jan took the time to guide me step by step through my entire home buying experience. I’m truly grateful for all of her help as it made the stress of buying my first home so much easier.

She takes pride in what she does and it shows! If I need a realtor in the future I will give Jan a call. Happy Customer

Not only does she look out for the best interest of the seller, but explains step by step, what will need to be done and follows through. Great personality, enhances the sales - I am sure.

I would highly recommend her to anyone I know.

My husband and I relied on your experience and vast knowledge to move through the complex process of buying a home having moved here from another state. We had many hurdles with trying to sell the townhouse in Florida and the timing of purchasing our new home here in Cleveland. You and another realtor were referred to us and I am glad we chose you to represent us. You listened to our requests and made searching for a home an enjoyable experience. I cannot express how much we appreciate you and your hard work. Your dedication to us as your clients and patience with all of the phone calls is sincerely appreciated. I feel as though we made a new friend here. We wish you much success and a wonderful New Year. The Best to You and Your Family!

I live in Florida and she helped me sell a property in Ohio...all done long distance. She was invaluable.

I never purchased a home before and was nervous at the onset. Ms. Potts quickly relieved any anxiety I had, walking me through the whole process and answering any questions that came up along the way. She was extremely professional and was available whenever I needed to get in touch with her. I would not hesitate to recommend her and Howard Hanna's services to any of my friends or family.

Had to do quite a bit extra due to some septic complications and living remote from property, and Jan handled it all very well.

I trust her and would never work with another agent.

With all the last minute issues she handled herself very well and took charge. She was pro- active and always there with any questions or concerns. I would recommend her highly .... She took very good care of me in finding my perfect home.

I know at times you were probably ready to give up, considering the long battle with the short sale you took on – a lot of agents would have called it quits after nearly a year of constant searching and counter offers! I appreciate your professionalism and your genuine concern in helping me get exactly what I wanted in a first home purchase. I wouldn’t hesitate in recommending you to anyone. Once again, thank you very much.

Very knowledgeable and helped to make the buying and selling process very easy.

Happy Clients!

Jan was wonderful at making the process as smooth as possible and easy to understand. She was extremely quick to respond and knowledgeable. She’s great! 😊

She is very professional and did an excellent job assisting us in buying and selling our homes. She was very responsive to our needs handling the numerous phone calls and emails throughout the tedious process. She was always there when we needed her answering our various questions.She has a terrific attitude which enabled the entire process to run smoothly. We would highly recommend Jan as Realtor® to our family and friends.

She is very professional and knowledgeable

She listened and comforted my mother through this process and kept her informed along the way. Jan was very attentive to every detail and took time to explain the whole process in detail and be there as support. I would not hesitate to reach out to Jan again if I was selling or looking to buy a home.

She obviously knows a lot about the area and the market and led us to purchasing our dream house! Excited Buyer!!

She is very professional and knowledgeable

She steered me towards just the right houses and neighborhood and let me go from there. I ended up with a place I am very happy with! Jan was available and helpful every step of the way. I would recommend her to a friend for sure!

Very helpful with tips to make my house look great for showings and what to do to increase value of my home.

A very hard worker and one who followed through on every thing we asked. We were extremely pleased with Jan's efforts and would highly recommend her!

If we had a question, she found the answer. She advocated for us, got us a great price for our house, and kept us informed through the buying and selling process. I don't plan on needing a realtor any time soon, but if I do, I'm calling Jan!

We were moving from out of town and it took us a long time to find the right house. Jan never made us feel as if we were wasting her time. I recommend her for those that really need someone that's patient, insightful, and helpful

She’s always available, able to show houses Anytime on short notice, and always does a great job explaining things.

She steered me towards just the right houses and neighborhood and let me go from there. I ended up with a place I am very happy with! Jan was available and helpful every step of the way. I would recommend her to a friend for sure!

Her attention to detail and timely responsiveness are both very appreciated and quite unusual. We never felt that we had to chase her for information or follow up. Her pleasant demeanor was a real plus - a delight to work with.

Very patient as my husband and I bounced around on the type of property we were looking for. Janet by listening to us talk pinpointed exactly what we wanted even before we were 100% sure.

From the very beginning, Jan took the time to understand our needs and preferences, guiding us through every step of the process. She was always available to answer questions, provide advice, and offer insight. She was incredibly patient and always made sure we were comfortable and confident in our choices. Thanks to Jan- we found the perfect home. We highly recommend Jan Potts to anyone looking for a realtor who is not only knowledgeable but also genuinely cares about her clients’ needs!" Laura Dennewitz 364 Hiwood Ave Munroe Falls, OH 44262

Friendly and honest. Always had all background and area information for every viewing. Pleasure to work with!

Jan was there from the beginning and to the very end of the transaction and and calmed all our concerns and fears! My son used Jan in two transactions in relocating and that was good enough for me! We are just delighted that had Jan overseeing everything from her input to staging our home down to the smallest detail. She didn't miss anything. Jan and her friend Pam are two seasoned professionals who I would without any reservations recommend to any & everyone looking for an agent.

This was my first home purchase so I did not have a clue what I needed to do. She was very knowledgeable and patient with my inexperience. She went above and beyond to assist with any questions or concerns throughout the entire process. She even sent us a Christmas card, 4 months after our purchase.

Seems like good showings. The sign always needs attending to and keeps falling off but Jan is super friendly and very professional. I would highly recommend her to anyone selling and/or buying a home.

She made the process less daunting and a little fun!!

She listens to what you really want in a house and goes the extra mile to find your dream home!! We would use her for all future realtor needs.

She stuck with us as we looked at numerous homes for over a year. Towards the end of our search, we thought we may never find the right home. In the end, though, Jan found us a home that we both love. Throughout the entire process, Jan was patient and explained things in a manner that allowed my wife and I to make the best decisions possible. Also, Jan got our house sold in 3 months for just under a very aggressive list price. Job well done, Jan! Thanks for everything!